Privacy Policy

1. Information We Collect

• Account and profile information: name, email address, authentication identifiers, account settings, subscription status, and support preferences.
• Travel content: trips, itineraries, reservations, confirmation numbers, activities, packing lists, notes, collaboration details, and other information you add to Trip Prudent.
• Uploaded and imported content: documents, photos, videos, receipts, travel document details, extracted text, forwarded emails, attachments, and other files you choose to upload or import.
• Location and calendar information: approximate or precise location and calendar details only when you grant device permission or connect those features.
• Payments, subscriptions, and expenses: app-store purchase status, subscription history, expense entries, currencies, and related trip budgeting information. We do not store full payment card numbers.
• Device, usage, and diagnostics information: device, browser, and app details, IP address or user agent where applicable, app sessions, screen or feature interactions, website visits, download-page interactions, crash reports, performance data, network diagnostics, user feedback, and identifiers used for security, analytics, and reliability.
• Marketing and attribution information: referral codes, campaign links, app-store referral details, referring site, landing page, and similar information used to understand how users discover Trip Prudent.
• Communications: messages you send to support, feedback, notification preferences, and operational email or push-notification delivery data.

2. How We Use Information

• Provide and operate Trip Prudent, including account access, syncing, trip organization, document processing, reminders, collaboration, maps, recommendations, and support.
• Process subscriptions, verify entitlements, prevent fraud, secure the service, and troubleshoot errors.
• Use automated tools to extract travel details, organize itinerary content, personalize app features, generate recommendations, improve AI-assisted features, and improve the quality and reliability of the service.
• Send service messages, support responses, product updates, security notices, and notifications you request or enable.
• Measure app performance, understand feature usage, debug errors, monitor service health, evaluate marketing effectiveness, and develop new features.
• Comply with legal obligations, enforce our Terms, and protect Trip Prudent, our users, and the public.
• We do not sell your personal information, and we do not use your travel documents, forwarded emails, or trip content for third-party advertising.

3. When We Share Information

• Collaborators: trip information is visible to people you choose to invite or share with.
• Service providers: we use trusted providers for hosting, storage, authentication, payments, app-store entitlement checks, email delivery, push notifications, analytics, crash and performance monitoring, maps, document processing, AI-assisted features, security, customer support, and similar operational purposes.
• Legal and safety reasons: we may share information when required by law, to respond to valid legal requests, to prevent fraud or abuse, or to protect rights, property, and safety.
• Business transfers: information may be transferred if Trip Prudent is involved in a merger, acquisition, financing, reorganization, or sale of assets, subject to this Policy or a policy with materially similar protections.
• External links and user-directed sharing: if you open a booking link, map, app-store page, social sharing flow, or other third-party destination, the third party may process information under its own terms and privacy policy.
• Provider categories are listed at a functional level because specific providers may change over time. Providers are used only to operate, secure, support, analyze, market, and improve Trip Prudent, and we require them to handle personal information only for permitted purposes.

4. Analytics, Diagnostics, and App Store Disclosures

• Trip Prudent uses analytics and diagnostics to understand app performance, feature usage, crashes, network errors, and service reliability.
• Our website may use non-essential analytics and local browser storage to remember first-touch and last-touch campaign information, such as referral source, campaign parameters, landing page, and referring site.
• Where required, we ask for consent before using non-essential website analytics or similar browser storage. You can change your choice using the Cookie Preferences link in the footer.
• When you use a Trip Prudent download link, we may record a limited redirect event, such as device type, destination store, campaign parameters, and time of the redirect. We do not include cookies in that redirect event.
• Where possible, analytics events are limited to product interactions and technical details rather than the contents of your travel documents, emails, notes, or reservations.
• Some operational telemetry may be linked to your account so support can troubleshoot issues such as app version, device type, recent screen path, or sync failures.
• Mobile app stores may show their own privacy labels or data-safety summaries. Those disclosures are intended to summarize the same categories described in this Policy and may use store-specific terminology.
• You can disable non-essential usage analytics where the app provides that control. Some security, billing, crash, fraud-prevention, or service-reliability information may still be processed as needed to operate Trip Prudent.

5. AI-Assisted Features and Personalization

• Trip Prudent uses automated and AI-assisted tools to help organize trips, extract reservation details, suggest itineraries, create packing lists, summarize travel content, and personalize recommendations.
• Documents, forwarded emails, receipts, photos, and similar uploaded content are processed only to provide the features you request, such as importing bookings, extracting trip details, attaching files to a trip, or displaying your content back to you.
• We do not use the contents of your travel documents, forwarded emails, receipts, photos, payment information, or account contact details to personalize AI suggestions, improve AI models, or advertise to you.
• Where available in the app, you can control whether your recent trip activity and travel preferences are used to personalize AI suggestions. Turning this off stops new personalization from being created and removes the travel-style profile used for future recommendations.
• AI-assisted outputs may be incomplete or incorrect, so you should review important travel details before relying on them.

6. Your Privacy Rights

• Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about the personal information we process about you.
• You may also have rights to object to or restrict certain processing, withdraw consent where processing is based on consent, or receive a portable copy of certain information where required by law.
• You can exercise available rights through the app where controls are provided, or by contacting support@tripprudent.com. We may need to verify your request before responding.
• We will respond to privacy requests within the time required by applicable law.
• If you are in the European Economic Area, United Kingdom, or another region with a data protection authority, you may also have the right to contact your local regulator.

7. Your Choices and Controls

• Device permissions: you can enable or disable access to location, camera, photos, calendars, notifications, and similar device features in your device settings.
• Account controls: you may update account information, manage preferences, or request account deletion through the app or our support page.
• Analytics and personalization: where provided in the app, you can adjust usage analytics and AI-personalization preferences.
• Communications: you can opt out of non-essential marketing emails, but we may still send transactional, security, billing, or support messages.
• Collaboration: you control which trips you share and can remove collaborators where the app provides that control.

8. Data Retention and Deletion

• We keep personal information for as long as needed to provide Trip Prudent, maintain security, comply with legal obligations, resolve disputes, enforce agreements, and support the features you use.
• Account information, trips, itineraries, reservations, documents, receipts, photos, notes, expenses, preferences, and related content are generally retained while your account is active or as needed to provide the service.
• When your account is deleted, whether requested by you or initiated through an authorized administrative process, personal account data and trip content are deleted or anonymized from active product systems within 30 days, unless a longer period is required for legal, tax, security, fraud-prevention, billing, support, or dispute-resolution purposes.
• Deletion may include removing stored files, disconnecting service identities, deleting or anonymizing database records, clearing active account identifiers, and disabling future personalization.
• Limited records may be retained to document and complete deletion requests, maintain billing and subscription history, prevent fraud or abuse, preserve security logs, comply with legal obligations, or show accountability for administrative actions.
• Some information may remain for a limited time in encrypted backups, system logs, service-provider logs, app-store billing records, or other systems that expire or are overwritten in the ordinary course.
• Aggregated, de-identified, or anonymized information that cannot reasonably identify you may be retained and used for analytics, reporting, security, and service improvement.

9. Security

We use administrative, technical, and organizational safeguards designed to protect personal information, including encryption, access controls, and monitoring. No digital service can be guaranteed 100% secure, so only upload documents and travel details that you want Trip Prudent to process for the features you use.

10. Children's Privacy

Trip Prudent is intended for adults. You must be at least 18 years old to create an account or use Trip Prudent directly. Trip Prudent is not directed to children or teenagers under 18, and we do not knowingly collect personal information from anyone under 18 as an account holder. If we learn that an account was created by someone under 18, we may delete the account and related information. Adults may add travel information about family members or other travelers, including minors, when they have the right to do so and only as needed to plan or manage travel.

11. International Transfers

Trip Prudent is operated from the United States. If you use the App outside the United States, your information may be processed and stored in the United States or other locations where our service providers operate.

12. Contact and Regional Requests

• Trip Prudent is operated by Ruhi Enterprises Inc. You can contact us about privacy, account, or data-protection questions at support@tripprudent.com.
• Users in the European Economic Area or United Kingdom may contact us at support@tripprudent.com to exercise privacy rights or ask questions about our data practices.
• If you are located in India and have a privacy or account-related grievance, you may contact us at support@tripprudent.com with the subject "Privacy Grievance."
• For other support requests, including account deletion or subscription questions, contact support@tripprudent.com or use the support links provided on our website or in the app.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify you, such as updating the effective date, posting notice in the app or on the website, or sending an email where appropriate.