Support
Delete Your Account
This page explains how to permanently delete your Trip Prudent account and tells you exactly what data is removed and what may be retained.
Support: support@tripprudent.com
1. How to request account deletion
You can delete your account in three ways. Choose whichever works best — you do not need to be signed in or have the app installed to use the email option.
Option 1 — In the app (fastest)
- Open the Trip Prudent app.
- Go to Settings (gear icon).
- Tap Privacy and Security.
- Scroll to Delete Account and confirm twice.
Option 2 — By email (no app required)
Email us with the subject line “Delete My Account” from the address you used to sign up:
Request deletion via emailOption 3 — On the web app
If you can’t access the mobile app, you can also use the web request page at app.tripprudent.com/delete-account.
2. What data will be deleted
When your deletion request is processed, the following are permanently removed or anonymized:
- Profile information (name, email, profile photo)
- All saved trips and itineraries
- Uploaded documents and photos
- Expenses, reservations, activities, and packing lists
- Collaboration data and shared trip access
- Referral history
- App preferences and settings
- Authentication identifiers (Firebase UID and similar)
3. What may be retained
Important: account deletion is permanent and cannot be undone.
- Your data is removed within 30 days of the request.
- Anonymized, aggregated analytics may be retained — these cannot be linked back to you.
- Records required for legal, tax, or fraud-prevention obligations may be retained for the duration required by law.
4. Timeline
Deletion requests are processed within 30 days of receipt. You’ll receive a confirmation email at the address on file once your account and data have been removed.
Contacting Us
Questions about your data or this process? Email support@tripprudent.com. You can also review our Privacy Policy for more on how we handle your data.